FAQ

Open an account

Documents required in your country

Choose where your company is incorporated to see the documents you’ll need and the payment rails available.

11 countries

North America

1 country
πŸ‡ΊπŸ‡ΈUnited StatesUS Β· USAβ†—
FedwireSWIFT
4 document categoriesView requirements

Latin America

3 countries
πŸ‡²πŸ‡½MexicoMX Β· MEXβ†—
SPEISWIFT
4 document categoriesView requirements
πŸ‡§πŸ‡·BrazilBR Β· BRAβ†—
PIXTEDSWIFT
3 document categoriesView requirements
πŸ‡¨πŸ‡΄ColombiaCO Β· COLβ†—
ACH ColombiaSWIFT
4 document categoriesView requirements

Europe

3 countries
πŸ‡©πŸ‡ͺGermanyDE Β· DEUβ†—
SEPA
4 document categoriesView requirements
πŸ‡¬πŸ‡§United KingdomGB Β· GBRβ†—
GBP payoutsSWIFT
4 document categoriesView requirements
πŸ‡¨πŸ‡­SwitzerlandCH Β· CHEβ†—
SEPASWIFT
4 document categoriesView requirements

Asia-Pacific

2 countries
πŸ‡¨πŸ‡³ChinaCN Β· CHNβ†—
CIPSWeChat PaySWIFT
9 document categoriesView requirements
πŸ‡­πŸ‡°Hong KongHK Β· HKGβ†—
HKD payoutsSWIFT
4 document categoriesView requirements

Middle East

2 countries
πŸ‡¦πŸ‡ͺUnited Arab EmiratesAE Β· AREβ†—
UAE FTSSWIFT
4 document categoriesView requirements
πŸ‡ΈπŸ‡¦Saudi ArabiaSA Β· SAUβ†—
SWIFT
4 document categoriesView requirements

Availability depends on your business activities, ownership, transaction profile, and compliance checks.

Financial infrastructure for modern businesses.

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HEVN is a financial technology company, not a bank or an FDIC-insured depository institution. Where applicable, banking services are provided by Portage Bank, Member FDIC (FDIC Certificate No. 8197). HEVN does not hold customer deposits or provide banking services under its own licenses.

Depending on the product, account structure, and user eligibility, funds may be held as fiat deposits at Portage Bank or converted into digital assets held in a self-custodial wallet. The applicable arrangement is disclosed during onboarding and in the account-specific terms.

HEVN provides software infrastructure and self-custodial wallet technology. HEVN does not hold wallet private keys and does not have unilateral authority to initiate, authorize, or execute transactions involving digital assets held in a user's self-custodial wallet.

FDIC deposit insurance, where applicable, protects only against the failure of Portage Bank and is subject to applicable limits and satisfaction of all deposit-insurance and pass-through requirements. It does not protect against the failure of HEVN or any non-bank service provider or against losses involving digital assets.

Digital assets are not bank deposits or legal tender, are not insured by the FDIC, SIPC, or any other government agency, and may lose value. Digital-asset transactions may be irreversible. HEVN does not guarantee the value, redemption, or reserve sufficiency of any digital asset and does not provide investment, tax, or legal advice.

Please refer to our Terms of Use for additional information. Learn more about HEVN entities.